twitterfacebooklinkedin

THE TENDO VIEW

CONTENT MARKETING INSIGHTS & ANALYSIS

The 5 best quotes from Forrester's Forum

Posted by Paul Costanza

May 9, 2014

Despite the fact that event sponsorship and participation is costly and time consuming, marketers continue to invest in this tactic. In fact, 70% of B2B marketers rate live events as effective, one of the most powerful tools in their marketing arsenal.

Before addressing this, some context. Given the increasingly saturated media landscape; ubiquitous access to information; and inundated, time-strapped audiences; the greatest competition for your customers’ attention isn’t just a direct competitor, it’s the entire ecosystem of brands.

Read More

Topics: Content Strategy

Jargon Watch: Phrases to Retire & Ones to Adopt

Posted by Julie Jares

May 8, 2014

When you work at an agency—and a marketing agency, no less—your exposure to a range of companies and industries puts you in a perfect position to discover words and phrases that have entered the lexicon (or in some cases, re-entered the lexicon). Given Tendo’s roster of technology clients, we get an extra dose of tech slang, making us feel like we’re at the jargon epicenter sometimes.

Read More

Topics: Jargon

Where does content fit into your customer’s journey?

Posted by Josh Krist

May 7, 2014

Broadly speaking, there are two types of marketers—those who have a lot of content and those who don’t. They both share the same problem: Whatever content they do have, they’re not sure what to do with it.

Enter the customer journey. Buyers tend to go through four distinct phases before deciding to purchase or repurchase a product or service. If you know what your customer is looking for, you can use content more strategically. A white paper might not be right for a returning customer but a webinar on upgraded product features could be.

Read More

Topics: Content Marketing, Demand Generation, Content Strategy

How to avoid the spam trap

Posted by Julie Jares

March 13, 2014

As a marketer, getting your message out to the right people is your primary goal, and email marketing is still a highly successful way to reach your target audience. In fact, according to a 2014 McKinsey study ...

E-mail remains a significantly more effective way to acquire customers than social media—nearly 40 times that of Facebook and Twitter combined. That’s because 91 percent of all US consumers still use e-mail daily, and the rate at which e-mails prompt purchases is not only estimated to be at least three times that of social media, but the average order value is also 17 percent higher.

Read More

Topics: Demand Generation, Email Marketing

5 Rules for Creating the Perfect Event Hashtag

Posted by Aisha Farooq

February 11, 2014

The use of hashtags has evolved past adding a simple “#” before keywords in your social media message. Event marketers are now taking the time to plan a hashtag strategy before an event, resulting in a much stronger and effective social media campaign.

Social media hashtags are used to optimize content and increase engagement across social media channels. When used correctly, a good hashtag can help highlight a subject or categorize messages around an event. When used incorrectly, a hashtag can confuse an audience or result in content that looks like spam.

Read More

Topics: Social Media

4 tips for integrating content and social media

Posted by Selena Welz

February 7, 2014

If social media is part of your content marketing strategy, great job! But if you aren’t integrating your social media with the rest of your content, it could be doing more to engage your audience and extend your company’s reach.

Integrating social media with your content means weaving the two together, such as adding a link from an ongoing community discussion to a blog post or e-newsletter article covering the topic of that discussion. And it can work both ways. You could also use that article to introduce a new discussion to your community.

Read More

Topics: Social Media, Content Strategy

Do's & Don'ts of a Successful About Us Section

Posted by Zach Edling

February 3, 2014

There's a common saying about referees in sports: You don't notice the good ones. The only time you usually pay attention to them is when they're screwing up. Referees, like doctors or yes, content marketers, should all follow the same basic principle: Do no harm.

The About Us section of many B2B websites often disregards this maxim. Like a whistle-happy zebra, many companies make this section all about them. Which despite the name, is a harmful approach to take. Customers' interest in your company is directly related to how it benefits them, how you will solve their problems.

Read More

Topics: Content Marketing, Website Content, Content Strategy